TERMS OF SERVICE
General Terms and Conditions
These General Terms and Conditions govern your access to and use of Zarouza.com and any purchases made through our website.
By accessing our website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these General Terms and Conditions.
Contact Information
Website: Zarouza.com
Company: Setosa LLC
Email: support@zarouza.com
Phone: +1 858-241-3961
Address: 30 N Gould St #46870, Sheridan, WY 82801, USA
Contact Form: Contact Us
Customer Service Hours: Monday through Friday, 8:00 AM to 6:00 PM.
General Terms
By accessing or placing an order through Zarouza.com, you agree to be bound by these General Terms and Conditions.
These terms apply to the website, products, orders, and communications between you and Zarouza.com, including email, telephone, and contact forms.
If you do not agree with these terms, you should not use our website, create an account, or place an order.
We reserve the right to update product information, prices, website content, policies, and available services when reasonably necessary. Changes will not affect rights or obligations that arose before the changes became effective, except where required by applicable law.
License to Use the Website
Zarouza.com grants you a limited, revocable, non-exclusive, and non-transferable license to access and use the website for lawful personal shopping and informational purposes.
This license does not transfer ownership of any website content, intellectual property, software, images, designs, trademarks, logos, or other materials.
Definitions and Key Terms
Company, we, us, or our: Refers to Setosa LLC, operating Zarouza.com.
Website: Refers to Zarouza.com.
Service: Refers to the website, products, customer support, and related services provided through Zarouza.com.
Customer, user, or you: Refers to any person who accesses the website or purchases products through Zarouza.com.
Device: Refers to any internet-connected device used to access the website.
Cookie: Refers to a small data file stored by a web browser to support website functionality, preferences, analytics, and user experience.
Third-Party Service: Refers to services operated by other businesses, including payment providers, shipping carriers, analytics providers, website applications, and other service providers.
Country: Refers to the United States.
Eligibility and Acceptable Use
You may use this website only for lawful purposes and in accordance with these General Terms and Conditions.
You agree not to use the website in any manner that could damage, disable, overburden, interfere with, or impair the operation, availability, or security of the website.
Restrictions
You agree not to:
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Copy, reproduce, modify, distribute, or commercially exploit website content without authorization.
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Reverse engineer, decompile, or attempt to obtain unauthorized access to protected website systems.
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Remove or alter copyright, trademark, ownership, or other proprietary notices.
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Attempt to gain unauthorized access to customer accounts, servers, payment systems, or restricted areas.
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Upload malicious software, viruses, harmful code, automated scraping tools, or other technologies intended to interfere with the website.
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Provide false, misleading, fraudulent, or unauthorized payment, billing, account, or shipping information.
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Use the website in violation of applicable laws or the rights of another person or business.
Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability, specifications, and other product information displayed on Zarouza.com are accurate.
However, minor variations may occur between product images and the actual product due to photography, display settings, manufacturing updates, packaging changes, or other factors.
Customers are responsible for reviewing the product description and other available information before placing an order.
We reserve the right to correct errors, update product information, change availability, or cancel an affected order where reasonably necessary and permitted by applicable law.
Orders and Order Acceptance
Submitting an order does not guarantee its acceptance.
We reserve the right to reject or cancel an order when reasonably necessary, including when:
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The product is unavailable.
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The product price or description contains a material error.
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Payment cannot be authorized or verified.
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Shipping information is incomplete or invalid.
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The order appears fraudulent or unauthorized.
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The order violates these terms or applicable law.
If a paid order is canceled by Zarouza.com, the applicable amount will be refunded to the original payment method, subject to the applicable payment provider's processing procedures.
Prices and Payment
Prices are displayed on the website in the applicable currency.
Any applicable costs are presented during checkout before the customer completes the purchase.
Customers are responsible for providing accurate and complete billing and payment information.
Payment processing may be completed through third-party payment providers and may be subject to their own terms, privacy policies, and security procedures.
Shipping and Delivery
Shipping countries, costs, processing times, estimated delivery times, tracking information, and delivery procedures are explained in our Shipping Policy.
Delivery dates are estimates and may be affected by carrier operations, weather conditions, incorrect addresses, holidays, transportation disruptions, or other circumstances outside our reasonable control.
Return and Refund Policy
Return eligibility, the return window, return shipping costs, damaged or incorrect products, refund processing, and non-returnable products are explained in our Return and Refund Policy.
By placing an order, you agree to these General Terms and Conditions together with our Return and Refund Policy, Shipping Policy, and Privacy Policy.
Customer Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account information and password.
You are responsible for activity conducted through your account unless the activity resulted from circumstances beyond your reasonable control.
If you believe your account has been accessed without authorization, please contact us promptly at support@zarouza.com.
Feedback and Suggestions
Any feedback, comments, ideas, improvements, or suggestions voluntarily submitted to Zarouza.com may be used to improve our website, products, services, and customer experience.
You confirm that any feedback you submit does not violate another person's intellectual property, privacy, confidentiality, or other legal rights.
Your Consent
By using our website, creating an account, or making a purchase, you acknowledge and agree to these General Terms and Conditions and the policies referenced within them.
Links to Other Websites
Our website may contain links to third-party websites or services that are not operated or controlled by Zarouza.com.
We are not responsible for the content, availability, security, privacy practices, accuracy, or policies of third-party websites.
When you leave our website, your use of another website is governed by that website's own terms and policies.
Third-Party Services
We may use third-party services for payment processing, shipping, website hosting, analytics, fraud prevention, communication, and other operational purposes.
Third-party services are subject to their respective terms, availability, and privacy policies.
Cookies
Zarouza.com may use cookies and similar technologies to operate the website, remember customer preferences, support shopping cart functions, understand website performance, and improve the user experience.
For more information about the collection and use of personal information, please review our Privacy Policy.
Intellectual Property
Unless otherwise stated, the website design, original text, graphics, logos, layout, and other original website materials created for Zarouza.com are owned by or licensed to Setosa LLC and are protected by applicable intellectual property laws.
Third-party trademarks, product names, logos, images, and other materials remain the property of their respective owners.
No website content may be copied, reproduced, republished, distributed, modified, or commercially used without appropriate authorization.
Disclaimer and Limitation of Liability
The website and its content are provided for general shopping and informational purposes.
We make reasonable efforts to maintain accurate website information but do not guarantee that all website content will always be complete, current, or error-free.
To the maximum extent permitted by applicable law, Zarouza.com will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of or inability to use the website.
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.
Modifications to the Website
Zarouza.com may modify, update, suspend, or discontinue website features, products, or services when reasonably necessary.
We do not guarantee that every feature, product, or service will remain available permanently.
Changes to These Terms
We may update these General Terms and Conditions to reflect changes to our website, services, business practices, or applicable legal requirements.
Updated terms will be posted on this page. Continued use of the website after an update means that the revised terms apply to future use and purchases, to the extent permitted by applicable law.
Term and Termination
These General Terms and Conditions remain effective while you access or use the website.
You may stop using the website at any time.
Zarouza.com may suspend or terminate access to an account where there is reasonable evidence of fraud, unauthorized activity, material violation of these terms, abuse of the website, or a risk to customers or website security.
Severability
If any provision of these General Terms and Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Governing Law
These General Terms and Conditions are governed by the applicable laws of the United States, without regard to conflict-of-law principles, except where applicable law provides otherwise.
Your use of the website may also be subject to applicable federal, state, and local laws and regulations.
Company Information
Company Name: Setosa LLC
Website: Zarouza.com
Address: 30 N Gould St #46870, Sheridan, WY 82801, USA
Email: support@zarouza.com
Contact Form: Contact Us
Phone: +1 858-241-3961
Customer Service: Monday to Friday, 8:00 AM to 6:00 PM
Questions
For questions regarding these General Terms and Conditions, please contact:
Email: support@zarouza.com
Phone: +1 858-241-3961
Contact Form: Contact Zarouza