Shipping policy

Shipping Policy

Last Updated: September 6, 2026

Thank you for shopping with us. This Shipping Policy explains how we process and deliver your orders within the United States.

Order Processing

Orders are processed within 1–2 business days after payment is successfully received. Our items are made and dispatched by our overseas production partners, so the full door-to-door time is the processing time plus the transit time shown below.
Orders placed on weekends or U.S. holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii where available.

We do not ship to P.O. Boxes or APO/FPO addresses unless otherwise stated.

Shipping Methods & Delivery Times

Estimated delivery times are as follows:

Shipping Method	Estimated Delivery
Free Shipping	10–18 Business Days
Insured Shipping	10–18 Business Days, with full tracking and loss cover

The 10–18 business day window is the honest range for the great majority of orders and already allows for customs clearance. Delivery times remain estimates and may vary due to weather, carrier delays, peak seasons, or other circumstances beyond our control. If your order has not arrived by business day 18, contact us and we will investigate it or refund you.

Shipping Rates

Shipping costs are calculated at checkout based on your location, shipping method, and order size.

Free standard shipping is available on every order, with no minimum spend.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active.

Delayed or Lost Shipments

If your package is delayed beyond the estimated delivery window, please contact us. We will work with the shipping carrier to investigate the shipment.

If a package is confirmed lost by the carrier, we will arrange a replacement or issue a refund, depending on product availability.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has entered processing or has been shipped.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before they are reshipped.

Damaged Packages

If your order arrives damaged, take photos of the package and the damaged items, then contact our customer support within 48 hours of delivery with your order number and the photos so we can resolve it quickly.